Delete your Accord account
Delete it inside the app (fastest)
- Open Accord and sign in.
- Tap ☰ (top left), then Settings.
- Scroll down and tap Delete account.
- Tap Delete Everything to confirm.
Can't open the app?
Email samnkrumah6@gmail.com from the email address you use on Accord, with the subject "Delete my Accord account". We'll confirm it's you and delete the account within 30 days.
What gets deleted
- Straight away: your profile, your chats and their messages (for everyone in them), your Moments, institutions you own, and your badge requests.
- Within 30 days: your institution memberships, your private age group, reminders and any remaining records linked to your account.
- May be kept: an institution may keep a record that a notice was sent to a member, with your name removed; and anything we must keep by law.
Delete some of your data (and keep your account)
You don't have to delete your whole account to remove things. Inside Accord you can:
- Profile details — tap ☰ → Settings → your profile, and clear or change your photo, phone number, bio, country and goals.
- Moments — open your Moment and delete it.
- Institutions — open the institution and tap Leave this institution. Your membership and your child's first name and class (for parents) are removed within 30 days.
- Discover — turn off "Show me in Discover" in Settings so new people can't find you.
Anything else (for example a particular chat, voice note, or your age group): email samnkrumah6@gmail.com from the email you use on Accord and tell us what to delete. We'll confirm it's you and delete it within 30 days. We may keep only what the law requires.